October 29, 2008

Mrs. Dogg Anyone???

In our system at work, we have fake clients. It's for training purposes, but my supervisor likes to play jokes on people and add the fake clients to our check lists. It's pretty obvious who the fake clients are just by looking at their names, but it has tripped up a few people.

While sitting at my desk the other day, I heard the following conversation take place from across the room.

"You don't have that account number in your system? Hmm... Alright, well, the name is kinda weird, but the last name is Dogg, D-O-G-G. First name? Well, um...it's Puggsly. Yeah, that's right, Puggsly, P-U-G-G-S-L-Y. I think it's an odd name, too. I'm not really sure who would name their kid that... The companion to this account is named Muttly Dogg. Yeah, this is one weird account..."

I sat there in disbelief for a minute thinking to myself, "Surely he knows that's a fake client! He's just joking around with us. He's not really calling on this account...is he!?" I could only imagine what the woman on the other end was saying (and thinking)!

I hopped up out of my chair, ran across the room, and tried my best to tell him to get off the phone. He kept looking at me like I was crazy. A few other people joined in. He still wasn't catching on.

Finally, he noticed the social for the client, 123-4567-89. He puts two and two together and suddenly it all makes sense.

How did he get out of the awkward situation? By saying the following:

"You know what...I just realized this is a closed account. I'm sorry to bug you with it, but I don't need any information on it since it's closed. Yes, I'm sure. Oh, no, don't worry about it. Please don't waste your time trying to find it. Here, if I do need information on this account, I'll call you back. Thank you for your time! I appreciate it!" *click*

We all bust out into laughter, falling on the floor, holding our stomachs, crying, gasping for breath laughter.

And then he turns to us... "Why didn't any of you tell me it was a fake!?!?"

"Well...we kinda figured the name gave it away. I mean, come on, Puggsly Dogg! Really?? Do you think anyone would really name their kid that?? By the way, that was a really smooth and smart way to get out of it!"

Oh the joys of work...and fake clients!

1 comment:

Leslie said...

Hello! Thanks for your comment on my blog. As for my faith, I would call myself a follower of Jesus Christ. I attend an interdenominational church called Fellowship Memphis. The bible study I mentioned is called Bible Study Fellowship International...you probably have one in a city near you!